Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing and using Kiiro.cx services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.
2. Services
Kiiro.cx provides web development and design services including, but not limited to: website design, web application development, SEO optimization, website maintenance, and conversion optimization consulting.
3. Project Scope & Deliverables
All projects include specific deliverables as outlined in individual project agreements. Any additional features or changes beyond the agreed scope will be quoted separately. We include up to 2 rounds of revisions and 180 days of post-launch support for bug fixes.
4. Payment Terms
Payment terms vary by project type:
One-off Projects:
- 50% deposit required to begin work
- 50% due upon project completion and delivery
- Deposits are non-refundable once development begins
Retainer Projects:
- Monthly billing in advance
- Auto-renewal unless 30 days notice given
- Unused hours do not roll over to next month
Additional Terms:
- Late payments incur 1.5% monthly interest charge
- Work may be suspended for accounts 30+ days overdue
- All prices are in USD unless otherwise specified
5. Intellectual Property
Upon full payment, clients receive full ownership of their custom website code and design. However, Kiiro.cx retains ownership of general techniques, methodologies, and reusable code components. We also reserve portfolio rights to showcase completed work.
6. Client Responsibilities
To ensure project success, clients are responsible for providing all necessary content, images, and materials, as well as timely feedback and approvals.
7. Warranties & Disclaimers
We warrant that our work will be performed in a professional manner and will function as specified upon delivery. However, we cannot guarantee specific business results or search engine rankings, as these depend on many external factors.
8. Limitation of Liability
Our total liability for any claims arising from our services shall not exceed the total amount paid for the specific project in question. We are not liable for indirect or consequential damages.
9. Termination
Either party may terminate services with written notice. For retainer agreements, 30 days written notice is required. Upon termination, payment is required for all work completed.
10. Revisions and Change Requests
To ensure project efficiency and cost control:
- Each project includes up to 2 rounds of revisions
- Additional revisions are billed at our standard hourly rate
- Major scope changes require a new project agreement
- All change requests must be submitted in writing
- Rush requests (less than 48 hours) incur a 50% surcharge
11. Hosting and Maintenance
We provide ongoing support as follows:
- 180 days of free bug fixes and minor adjustments
- Hosting recommendations and setup assistance
- Optional monthly maintenance packages available
- Emergency support available for critical issues
- Client is responsible for hosting costs and domain registration
12. Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including but not limited to acts of God, natural disasters, government actions, or internet service disruptions.
13. Governing Law and Disputes
These terms are governed by the laws of India. Any disputes will be resolved through:
- Good faith negotiation between parties
- Mediation if negotiation fails
- Binding arbitration as a final resort
14. Contact Information
For questions about these Terms of Service or to discuss your project:
Email: abdullah.saeed1724@gmail.com
Website: kiiro.cx
Business Hours: Monday-Friday, 9 AM - 6 PM IST
Response Time: We respond to inquiries within 24 hours
These terms were last updated in January 2025 and may be updated periodically. Continued use of our services constitutes acceptance of any changes.